We would rather under-promise and over-deliver than have you disappointed in your purchase here from DVA, Inc. This explains the different conditions and what to expect when buying from us:
Customer Returns: These are items that a store or company has taken
back as a return. This can be for ANY
reason from buyer’s remorse to missing parts, broken, non-functional, not
happy, changed mind, etc. These are
untested, unsorted and like all products are AS-IS and final sale. We do not guarantee the completeness or
functionality of these products.
New/Overstock/Shelf-pulls: This product is either out of season, out of date,
vendor refusals or just plain overstock items.
There are no known defects or reasons the product would not be
resalable. Sometimes they have box
damage but the items themselves are not damaged; however, since the retailer
cannot present items in less than perfect condition they are no longer sold as
regular retail. This merchandise is also
AS-IS and final sale.
Mixed: These pallet contain both new and customer returns
which are described above.
Salvage: This is product deemed un-saleable. ALL items are either missing pieces, broken
or non-functional in some way. This
product is for handy-men, tinkerers and people who will repair or part out the
items in these pallets for their raw materials or some other undetermined use.
We DO NOT cherry pick the
pallets and pull off higher-end items.
Pallets are offered as they are taken off the truck. We deal in so many pallets we have plenty to
satisfy the needs of our store and have no need to do that.
You are invited to inspect
and look at your pallet with as much time as you need as all sales are final
and all products are sold as-is.